Privacy Policy

Privacy Policy

Effective Date: 01/01/2023

Last Updated: 03/08/2023

We at Activate Sports Education are committed to protecting the privacy of our clients and users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our sports coaching booking services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

We may collect the following types of personal information when you use our sports coaching booking services:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Booking Details: Information related to the coaching session you are booking, including date, time, location, and type of coaching requested.
  • Payment Information: Credit card details or other payment information for processing coaching fees.
  • Health Information: Any health-related information you provide to ensure your safety during coaching sessions.
  • Communication Records: Records of communication between you and our coaches, including emails, messages, and notes from coaching sessions.

2. How We Use Your Information:

We use the collected information for the following purposes:

  • Booking and Scheduling: To schedule coaching sessions and manage appointments.
  • Communication: To communicate with you about coaching-related matters, session confirmations, and updates.
  • Payment Processing: To process payments for coaching services.
  • Coaching Improvement: To improve our coaching services based on feedback and performance data.
  • Safety and Health: To ensure your safety during coaching sessions by considering any health-related information you provide.
  • Legal Obligations: To comply with legal obligations and resolve disputes.

3. Data Security:

We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, or alteration. We use secure data storage and encryption techniques to protect your data.

4. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by law. Once the purpose is fulfilled, we will securely delete or anonymize your data.

5. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Coaches: Your information may be shared with our coaches for the purpose of providing coaching services.
  • Payment Processors: We may share payment information with trusted payment processors to facilitate payment transactions.
  • Legal Compliance: We may share information to comply with legal obligations, respond to legal requests, or protect our rights.

6. Your Choices:

You can access, update, or delete your personal information by contacting us at info@activatesportseducation.co.uk. You can also opt out of receiving marketing communications.

7. Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and the "Last Updated" date will be revised accordingly.

8. Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at info@activatesportseducation.co.uk.

By using our sports coaching booking services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as outlined herein.

Policy is recommended for approval by:

 

Managing Director: Stephen Barnett                                                               

                                                                                                                                                                                        Date: 03/08/2023