Terms & Conditions

These terms and conditions outline the agreement between Activate Sports Education, hereinafter referred to as "Provider," and the individual or entity booking sports coaching services, hereinafter referred to as "Client." By booking and participating in coaching sessions, the Client agrees to adhere to the following terms and conditions:

Booking and Payment:

 1.1. Booking of coaching sessions can be made through the Provider's official website, email, or other designated communication channels.

 1.2. The Client agrees to pay the specified coaching fees before the commencement of each session.

 1.3. Where payments are made using direct debits, the first month will be charged in advance. If booked mid-way through a month, then the first payment will be charged pro rata.

 1.4. All fees are quoted in the local currency and are subject to applicable taxes.

Cancellation and Rescheduling:

 2.1. When sessions are cancelled by the provider, a suitable replacement session will try to be sorted. If not a credit for the missed session will be issued.

2.2. If the client wishes to end their sessions, we ask for 1 months notice when paying by direct debit or at the end of the term if paying termly. Private session cancellations will be considered on a 1-2-1 basis.

Coach Selection:

3.1. The Provider will make reasonable efforts to assign a suitable coach based on the Client's preferences and requirements.

3.2. The Provider reserves the right to change the assigned coach if necessary, while ensuring a coach of equivalent qualifications and experience.

Code of Conduct:

4.1. The Client agrees to conduct themselves in a respectful and professional manner during coaching sessions.

4.2. Any discriminatory, abusive, or inappropriate behaviour towards the coach, other participants, or staff will not be tolerated and may result in immediate termination of coaching services without a refund

 Confidentiality:

5.1. Any information shared during coaching sessions will be treated as confidential and will not be disclosed to third parties without the Client's explicit consent, except as required by law.

Liability and Waiver:

6.1. Participation in sports coaching sessions involves inherent risks, and the Client assumes full responsibility for their own safety and well-being.

6.2. The Provider and the coach will not be held liable for any injuries, accidents, or damages that may occur during coaching sessions or related activities.

Intellectual Property:

7.1. Any materials, resources, or content provided during coaching sessions are for the Client's personal use and may not be shared, reproduced, or distributed without the Provider's consent.

Termination of Services:

8.1. The Provider reserves the right to terminate coaching services if the Client repeatedly violates the terms and conditions, engages in inappropriate behaviour, or fails to meet their obligations.

Refunds/credits:

9.1. Refunds for coaching sessions will be considered on a case-by-case basis and may be subject to administrative fees.

9.2. No refunds will be provided for sessions that have already taken place.

Amendments: 10.1. The Provider reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes.

By booking and participating in sports coaching sessions with the Provider, the Client acknowledges that they have read, understood, and agreed to these terms and conditions.